ct88 Frequently Asked Questions
Everything Bangladesh players need to know about ct88 — from opening an account and depositing via bKash or Nagad, to cricket betting markets, bonus terms, and responsible gaming tools.
This page covers the most common questions from ct88 players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. Whether you are brand new to ct88 or a seasoned player with a specific question, you will find clear, direct answers here. Topics span account setup, payment methods, game types, promotional terms, and keeping your gambling safe and in control. If something is still unclear, reach us at [email protected].
Account & Registration
How to sign up, verify your identity, recover your password, and manage your ct88 account
How do I register an account on ct88?
Registering on ct88 takes under two minutes. Visit ct88.today, tap the registration option, enter your Bangladesh mobile number, choose a secure password, and confirm you are 21 or older. An OTP is sent to your phone to verify your number instantly. Once confirmed, your account is active and ready for your first deposit via bKash, Nagad, or Rocket.
What documents are required for KYC verification on ct88?
ct88 requires a valid National ID card (NID) or passport to confirm your identity and age. For address verification, a recent bank statement from Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank is accepted, as is a utility bill. Documents are reviewed within 24 to 48 hours and you will receive an SMS notification once your account is fully verified and withdrawal-ready.
How do I reset my ct88 password?
Tap Forgot Password on the ct88 login screen, enter your registered mobile number, and an OTP will arrive within seconds. Enter the OTP and set a new password. The whole reset takes under three minutes. If you no longer have access to your registered number, email [email protected] with your account details and a photo of your NID to request a manual reset by the support team.
Can I open more than one ct88 account?
No. ct88 enforces a strict one account per person policy. Duplicate accounts violate the Terms and Conditions and will result in all copies being permanently closed with any balances forfeited. If you believe someone has opened an account in your name without your consent, contact support at [email protected] immediately so the team can investigate and protect your details.
How do I close my ct88 account?
To permanently close your account, email [email protected] from your registered address with the subject Account Closure Request, your mobile number, and a brief reason. Any remaining balance is returned to your last payment method within five business days once active wagering requirements are settled or forfeited. If gambling is the reason for closure, consider using the self-exclusion tool in Account Settings instead — it takes effect immediately.
Deposits & Withdrawals
Payment methods, processing times, minimum amounts, and fees for Bangladesh players
How do I deposit on ct88 using bKash?
Log in to ct88, go to the Deposit section, and select bKash as your method. Enter the amount (minimum ৳200), confirm, and a bKash payment prompt is sent to your registered phone. Approve the payment inside your bKash app using your PIN. Funds are credited to your ct88 wallet in real time — usually within 30 seconds. Make sure the bKash number on your ct88 account matches your active bKash wallet.
What is the minimum withdrawal amount on ct88?
The minimum withdrawal is ৳500 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank the minimum is ৳1,000. There is no stated maximum for standard verified accounts, though very large withdrawals may trigger an additional identity check as a routine security step before funds are released.
How long does a ct88 withdrawal take?
Most ct88 withdrawals via bKash, Nagad, or Rocket are processed within one to four hours during operational hours (9am to 10pm Bangladesh Standard Time). During high-traffic periods processing can extend to 24 hours. Bank transfers to Bangladeshi banks typically take one to three business days. If your withdrawal has not arrived within the expected window, contact support with your withdrawal reference number.
Does ct88 charge fees on deposits or withdrawals?
ct88 does not charge platform-side fees on standard deposits or withdrawals. Your mobile wallet provider (bKash, Nagad, Rocket, Upay) or bank may apply their own transaction charges under their fee schedule, which is outside ct88's control. All amounts shown in your ct88 wallet are in BDT with no hidden platform surcharges. Check your provider's current fee rates before initiating a transaction if cost is a concern.
Can I deposit on ct88 using Nagad or Rocket?
Yes. Both Nagad and Rocket are fully supported on ct88 for deposits and withdrawals. The flow is identical to bKash: log in, select Deposit, choose Nagad or Rocket, enter your amount, and confirm. Funds arrive in your ct88 wallet in real time in most cases. Upay and bank transfer are also available for players who prefer those options.
Games & Gameplay
Cricket betting, slots, live casino, RTP explained, and how to play on mobile
What cricket betting markets are available on ct88?
ct88 covers BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international fixtures. Markets include match winner, top batsman, top bowler, man of the match, total runs over and under, player performance lines, and in-play live betting as action unfolds. BPL coverage is particularly strong given ct88's focus on Bangladeshi players and their passion for local cricket.
Are the slots on ct88 fair and what does RTP mean?
All slot games on ct88 are supplied by licensed studios including Pragmatic Play whose RNG systems are independently certified for fairness. RTP (Return to Player) is the theoretical percentage of total bets a game pays back over time — a 96% RTP slot returns ৳96 per ৳100 wagered on average across millions of spins. Individual game RTPs are shown in each title's information panel before you play.
Can I play live casino on ct88 from my phone in Bangladesh?
Yes. ct88's live casino streams real dealers in real time via providers including Evolution Gaming and Ezugi, fully optimised for Android and iOS mobile browsers. Available tables include Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and Teen Patti. No app download is required — the mobile website delivers the complete live experience through your browser, 24 hours a day.
Do I need to download an app to play ct88 on my phone?
No app download is needed. ct88 is a fully browser-based platform optimised for mobile use. Simply open ct88.today in your Android or iOS browser — Chrome, Samsung Internet, and Safari all work well. The site is designed for the screen sizes and network conditions typical in Bangladesh, so you get a smooth experience on 4G or a reliable Wi-Fi connection without any installation step.
Bonuses & Promotions
Welcome bonus, wagering requirements, free spins, and loyalty rewards explained
What is the ct88 welcome bonus and how do I claim it?
The ct88 welcome bonus is automatically awarded to new players on their first qualifying deposit. Register your account, complete basic verification, then make your first deposit using bKash, Nagad, Rocket, or any supported method and the bonus is applied instantly. The current bonus amount and match percentage are shown on the Promotions page. All welcome bonuses carry wagering requirements before any winnings can be withdrawn — full terms are in the Terms and Conditions.
What is a wagering requirement and how does it work on ct88?
A wagering requirement — also called rollover — is the number of times you must bet the bonus amount in qualifying games before it converts to real withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total valid bets before the bonus money can be withdrawn. Some game types contribute less than 100% toward the rollover — always check the specific bonus terms for contribution rates.
How long do I have to meet the wagering requirements on a ct88 bonus?
The standard ct88 welcome bonus requires wagering requirements to be completed within 30 days of the bonus being credited to your account. If the 30-day window closes before requirements are met, the bonus and any associated winnings are automatically forfeited. Your active bonus status, remaining rollover amount, and expiry date are visible in real time inside Account Settings under the Bonus section.
Are free spins available on ct88 and how do they work?
Yes, ct88 issues free spins as part of welcome packages, reload promotions, and seasonal events tied to occasions like Eid and Pohela Boishakh. Free spins are awarded on selected slot titles, most commonly from Pragmatic Play. Winnings from free spins are credited as bonus funds subject to wagering requirements before withdrawal. The number of spins, eligible game, and rollover terms are always stated clearly when the offer is issued.
Safety & Responsible Gaming
Security, age policy, self-exclusion options, and how to reach support when gambling feels out of control
Is ct88 a safe platform for Bangladesh players?
ct88 is a secure online casino and sports betting platform that uses SSL encryption to protect all player data and financial transactions between your device and our servers. All games are supplied by certified third-party studios with independently audited RNG systems. ct88 also implements responsible gaming tools including deposit limits, session timers, and self-exclusion. Always access ct88 through the official domain ct88.today and never share your login credentials or OTP with anyone.
What is the minimum age to play on ct88?
The minimum age to register and play on ct88 is 21 years. This applies to all players in Bangladesh without exception. Age is verified during the KYC process and any account found to belong to someone under 21 is immediately closed with funds returned to the source payment method. ct88 takes underage gambling prevention seriously and encourages parents and guardians to use device-level parental controls to block access to gambling websites.
How do I self-exclude from ct88 if gambling is becoming a problem?
ct88 offers self-exclusion directly from Account Settings under the Responsible Gaming section. Choose a fixed-term period of 30, 60, or 90 days, or opt for permanent exclusion. Self-exclusion takes effect immediately on confirmation — your account is fully locked with no deposits, bets, or logins permitted during the period. Any remaining balance is returned to you. You can also email [email protected] to request exclusion with assistance from the support team.
What should I do if I suspect my ct88 account has been accessed without my permission?
Act immediately: change your password via the Forgot Password flow using your registered mobile number, then contact ct88 support at [email protected] to report the suspected breach. The support team can freeze your account while an investigation is conducted and review your recent transaction history for unauthorised activity. Never share your password, PIN, or OTP with anyone — ct88 staff will never ask for your password under any circumstances.
Still Have Questions?
Our support team is available at [email protected]. You can also explore our full game range or log in to manage your account limits directly. 21+ only.