ct88 Responsible Gaming – Play Smart, Stay Safe
ct88 is committed to providing a safe and enjoyable gambling environment. This page explains the tools, limits, and support available to every player in Bangladesh.
Gambling Should Always Be Entertainment
At ct88, we believe gambling is a form of entertainment — like watching cricket or going to a restaurant. It carries financial risk, and outcomes are never guaranteed. The house edge means that over time, the platform retains a statistical advantage. Winning streaks happen, but they are not a reliable or sustainable source of income. Every player on ct88 should approach the platform with that understanding firmly in place.
Problem gambling is a recognised condition that can affect anyone, regardless of income, education level, or background. ct88 takes our duty of care seriously. We provide a range of responsible gambling tools, and we actively encourage every player to use them — not just those who feel they have a problem. Setting limits before you start is one of the smartest decisions any player can make.
Responsible Gaming Tools at ct88
All of the following tools are available free of charge to every registered ct88 player through the Account Settings section of the platform. You do not need to contact support to activate most of these limits — you can set them yourself at any time.
Reducing a deposit limit or activating a cool-off period or self-exclusion takes effect immediately and cannot be reversed during the restriction period. Increasing a limit or ending a cool-off early requires a 24-hour cooling-off period before the change applies — this is an intentional safety feature designed to prevent impulsive decisions during a session.
How to Set Your Responsible Gaming Limits
Setting limits on ct88 is straightforward. Follow these steps at any time — we recommend doing it before your very first session:
- 1Log in to your ct88 account using your registered Bangladesh mobile number and OTP.
- 2Navigate to the Account Settings section from the main menu or your profile icon.
- 3Select "Responsible Gaming" from the account settings sub-menu.
- 4Choose the limit or tool you wish to activate — deposit limit, session timer, cool-off, or self-exclusion — and enter your preferred value.
- 5Confirm your selection. Restrictive changes apply immediately. If you need assistance at any step, contact our support team at [email protected].
Warning Signs of Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious to the person affected. If you recognise any of the following patterns in your own behaviour, it is important to take action early. These warning signs apply equally to sports betting on cricket, BPL, IPL, and other events as they do to casino or crash games:
- Gambling with money earmarked for essential expenses such as rent, food, bills, or family needs.
- Chasing losses — increasing your stake or session length to try to recover money you have already lost.
- Feeling restless, irritable, or anxious when not gambling, or when trying to reduce your gambling.
- Lying to family, friends, or colleagues about how much time or money you spend gambling.
- Gambling as a way to escape stress, depression, loneliness, or difficult life situations rather than for entertainment.
- Borrowing money from friends, family, or financial services specifically to fund gambling.
- Feeling unable to stop gambling even when you want to, or spending more than you intended on every session.
Recognising one or more of these signs is not a cause for shame — it is a signal to act. ct88 is here to help. Use the self-exclusion or cool-off tools in your account settings right now, or reach out to our support team. Acting early makes a meaningful difference.
Self-Exclusion: A Full Explanation
Self-exclusion is the most powerful responsible gaming tool ct88 offers. It is designed for players who feel their gambling is out of control or who simply want to take an extended break from the platform. Self-exclusion is available in fixed-term and permanent forms.
✅ Fixed-Term Self-Exclusion (30 / 60 / 90 Days)
A fixed-term self-exclusion blocks all access to your ct88 account for the chosen period. Your account cannot be opened, bets cannot be placed, and deposits are blocked. At the end of the exclusion period, you will be required to complete a brief reinstatement process that includes a 24-hour reflection period before access is restored. This is deliberate — it prevents impulsive re-entry immediately after an exclusion ends.
⏳ Permanent Self-Exclusion
Permanent self-exclusion closes your ct88 account indefinitely. Any remaining balance at the time of permanent exclusion will be returned to you via your last-used payment method within five business days, provided all active wagering requirements have been completed or forfeited. A permanently excluded account cannot be reopened — if you wish to use ct88 in the future after a permanent exclusion, you would need to submit a fresh request to ct88 support which will be reviewed at our sole discretion.
Both forms of self-exclusion apply immediately upon confirmation. If you are currently in a game or betting session when you activate self-exclusion, that session will be terminated. ct88 will not send any promotional communications (SMS, email, or in-app notifications) to a self-excluded player for the duration of the exclusion.
Deposit Limits in Detail
Deposit limits are the most widely used responsible gaming tool and one of the most effective ways to keep gambling within budget. ct88 allows you to set separate daily, weekly, and monthly deposit limits. These limits apply across all deposit methods — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — so there is no way to circumvent a limit by switching payment methods.
📅 How Limits Apply
A deposit limit you set today applies from the moment you confirm it. If you set a daily limit of ৳5,000 and you have already deposited ৳3,000 today, you can only deposit a further ৳2,000 before the limit is reached. Weekly and monthly limits accumulate across the full calendar period. At the start of each new day, week, or month, the relevant limit counter resets.
💳 Increasing or Removing a Limit
You can decrease a deposit limit at any time and the change applies immediately. However, if you wish to increase a limit or remove one entirely, a mandatory 24-hour waiting period applies before the higher limit becomes active. This cooling-off window is a deliberate safeguard — it prevents a player from making a high-emotion decision mid-session to increase their available deposit budget. If you believe a limit increase is appropriate, please wait for the 24-hour period to complete before proceeding.
Healthy Gambling Habits
The following habits are what we consider the hallmarks of a healthy relationship with gambling. Players who keep these principles in mind are far less likely to experience gambling-related harm:
- Only gamble with money you can genuinely afford to lose — treat your gambling budget the same way you would treat the cost of a cinema ticket or a meal out.
- Set a session time limit before you start playing and stick to it, regardless of whether you are winning or losing.
- Never chase losses. If you have reached your deposit or loss limit for the day, log out and return another time. Chasing losses is the single most common path to serious gambling harm.
- Balance gambling with other leisure activities. If you find ct88 is the only leisure activity you are engaging in, that is worth reflecting on.
- Keep track of your actual win/loss record using the Activity History tool — our brains are naturally poor at remembering losses accurately, so the numbers matter more than memory.
- Never gamble when you are under the influence of alcohol, in an emotionally distressed state, or when you are tired — all three conditions significantly impair judgement and self-control.
Protection of Minors and Young People
ct88 takes the protection of minors extremely seriously. Every account applicant is required to confirm that they are 21 years of age or older at the point of registration. ct88 reserves the right to request proof of age documentation at any time, and accounts where age cannot be verified will be suspended pending verification. Any account found to belong to a person under the age of 21 will be immediately closed and any funds held in the account returned to the source payment method.
If you share a device with family members, including younger relatives, we strongly recommend using the device's built-in parental controls or a dedicated parental control application to prevent access to gambling websites. Additionally, never share your ct88 login credentials with anyone, including family members. Your account is strictly personal and non-transferable.
ct88's Responsible Gaming Commitment
Responsible gaming is not a compliance checkbox at ct88 — it is a genuine operational value. Our support team is trained to identify signs of gambling harm and to respond compassionately and constructively. If you ever feel that ct88 has not met this standard, please tell us at [email protected]. We take all such feedback seriously and will act on it.
Need Help? Contact ct88 Support
If you feel gambling is becoming a problem — for you or someone you care about — please do not wait. Contact the ct88 support team directly. Our team is available to assist with activating any responsible gaming tool, discussing your options, or simply listening. All responsible gaming communications are handled with complete discretion.
Responsible Gaming support:
You can also use the self-exclusion and limit tools directly in your account settings at any time, 24 hours a day, without needing to contact support first. Acting now — even if you are unsure whether you have a problem — costs nothing and can prevent serious harm.
Ready to Play Responsibly?
Set your limits first, then enjoy ct88's full range of games. Cricket betting, live casino, slots and more — all within your personal budget. 21+ only.